Artisan Scientific is one of the fastest growing companies in our market segment.
Our goal is to offer our customers first-class quality equipment at the best possible value.
At this time, we have the following positions open:
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Customer Support Specialist - Full-Time Position Available
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Artisan Scientific has an outstanding opportunity for a
dynamic Customer Support Specialist to
join our cutting-edge and highly-technical team in a goal-oriented, challenging, and intellectual atmosphere.
Our company's primary focus is the sales and support of electronic test and measurement equipment in the telecommunications, industrial and scientific markets.
The primary focus of the Customer Support
Specialist is to provide support for our sales, technical, administrative, and
managament teams, which includes performing general office functions and
interacting with all teams to maintain the smooth operation of the business
unit.
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Job Description
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Principal Duties and Responsibilities of the Customer Support Specialist:
- Provide quotations, estimates, and other sales information to customers
- Answer customer telephone calls and emails and distribute to appropriate staff
- Process customer orders and enter into database system
- Update and maintain product internal and third party databases
- Creates, proofs, revises, and edits written material as needed
- Create promotional material for electronic and print distribution
- Responsible for incoming fax and mail distribution
- Work with equipment vendors to obtain pricing quotes
- Identify, research, and resolve customer service issues
- Generate customer follow-up email correspondence
- Maintain and complete call logs and reports.
- Recognize, document, and alert supervisor of trends in customer activity.
- Identify and recommend process improvements.
- Assists during month-end activities
- Other duties as assigned
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Knowledge/Experience/Skills
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Excellent communication skills are a must - Ability to effectively communicate
by telephone and written word to make independent, sound judgments on many
issues. There is a high level of mental/visual effort frequently required to
perform regular duties.
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Excellent office administration and internal communications.
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Ability to work independently.
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Excellent organization skills are required.
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Meticulous attention to detail.
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Intermediate to advanced computer skills required - familiarity with the following
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Microsoft Office: Word, Excel, Outlook
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Photo Editing
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Document Imaging and Document Management
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Data entry using custom and web-based applications
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Internet Proficiency Required
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Training is on-site and set to the pace and capability of the candidate.
- New graduates are encouraged to apply.
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Full-Time Positions:
Position is Full Time, 40 hours per week, standard workday, Monday through Friday. Starting hourly wage range is $9.50 to $12.00 per hour and is commensurate with background, qualifications, and experience. Full-Time benefits include health care, dental care, 401k, paid vacation, and paid holidays.
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To Apply
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Please Apply Online:
Customer Support Specialist (Secure Site  )
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Engineering Technician - Full-Time, Part-Time, and Internship Positions Available
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Artisan Scientific is seeking candidates to fill full-time and internship openings for the Engineering Technician position
and join our cutting-edge and highly-technical team in a goal-oriented, challenging, and intellectual atmosphere.
Our company's primary focus is the sales and support of electronic test and measurement equipment in the telecommunications, industrial and scientific markets.
The Engineering Technician is a full-time position designed for a technically oriented person with an electronics background who is proficient at testing and troubleshooting. This position will be exposed to wide variety of specialized electronic test and measurement equipment.
For our Engineering Technician Internships, the internship is developed for students
to assist our engineers and technicians with short-term projects
and offers exposure to a wide variety of specialized electronic equipment.
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Job Description
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The primary duties of the Engineering Technician will be to evaluate and repair incoming and outgoing equipment and to verify the accuracy of technical documentation.
Principal Duties and Responsibilities:
- Equipment Evaluation and Repair
- Verify Technical Accuracy of Website Information
- Refine Documented Test Procedures
- Work with equipment vendors to obtain documentation, software, and technical information
- Coordinating with team members and other internal departments of the organization
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Knowledge/Experience/Skills
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- Good problem-solving skills are required.
- Excellent organization, communication, and computer skills are required.
- Training is on-site and set to the pace and capability of the candidate.
- Interaction and collaboration with other engineers and technicians within as well
as outside the company is ongoing and encouraged.
- Enrolled in a College or University working towards or graduate with an Electrical Engineering or
Computer Engineering Degree
- Technical skills required - familiarity with the following
- Capacitors, Resistors, Diodes, etc.
- Soldering and Minor Circuit Board Work
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Work is performed in our well-stocked technical lab and is primarily hands-on. Candidates must have or must be working towards receiving an electrical engineering or computer engineering degree.
Full-Time Positions:
Position is Full Time, 40 hours per week, standard workday, Monday through Friday. Starting hourly wage range is $18.00 to $24.00 per hour and is commensurate with background, qualifications, and experience. Full-Time benefits include health care, dental care, 401k, paid vacation, and paid holidays.
Part-Time Positions:
Part-Time position: 20-30 hours per week, standard workday, Monday through Friday. Starting hourly wage range is $18.00 to $24.00 per hour and is commensurate with background, qualifications, and experience.
Internship Positions:
Position is Temporary, Part-Time, 15-30 hours per week, standard workday, Monday
through Friday. Hourly wage: $11.00-$13.00 per hour, commensurate with experience.
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To Apply
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Please Apply Online:
Engineering Technician Application (Full-Time and Internship) (Secure Site )
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Technology Content Specialist - Full-Time and Internship Positions Available
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Artisan Scientific is seeking candidates to fill full-time and internship openings for the Technology Content Specialist position
and join our cutting-edge and highly-technical team in a goal-oriented, challenging, and intellectual atmosphere.
Our company's primary focus is the sales and support of electronic test and measurement equipment in the telecommunications, industrial and scientific markets.
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Job Description
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The primary duty of the Technology Content Specialist is to create, maintain and populate website product page content
(images, descriptions and specifications). This includes researching and compiling product information and presenting
the information in a specific format as well as conversing with other technicians and engineers to acquire additional information.
The candidate must be comfortable with reading technical documentation.
Principal Duties and Responsibilities:
- Create, proof, revise, and edit technical information on website
- Perform online research for details of technical equipment
- Update and maintain product internal and third party databases
- Work with equipment vendors to obtain documentation and software
- General equipment cleaning using household cleaners
- Photograph equipment for use on website
- Other duties as assigned
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Knowledge/Experience/Skills
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- Minimum two-year technical degree or equivalent work experience required
- Ability to work independently
- Demonstrated attention to detail is required
- Excellent email, phone, and written communication are required
- Intermediate computer skills required - familiarity with the following :
- Microsoft Office: Word, Excel, Outlook
- Photo Editing
- Document Imaging and Document Management
- Data entry using custom and web-based applications
- Internet Proficiency Required
- Training is on-site and set to the pace and capability of the candidate
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New graduates are encouraged to apply.
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Full-Time Positions:
Position is Full Time, 40 hours per week, standard workday, Monday through Friday. Starting hourly wage range is $11.00 to $13.00 per hour and is commensurate with background, qualifications, and experience. Full-Time benefits include health care, dental care, 401k, paid vacation, and paid holidays.
Internship Positions:
Position is Tenmporary, Part-Time, 15-30 hours per week, standard workday, Monday
through Friday. Starting hourly wage: $9.00-$11.00 per hour, commensurate with experience.
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To Apply
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Please Apply Online:
Technology Content Specialist (Full-Time and Internship) (Secure Site )
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Graphic Designer - Part-Time and Internship Positions Available
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Artisan Scientific is seeking a candidate to fill the Graphic Designer position and join our
cutting-edge and highly-technical team. Our company's primary
focus is to sell and support high-end telecommunications, industrial, and research
lab instrumentation. The Graphic Designer position works closely with our sales and marketing team
to develop graphic content and video based media for publication and a variety of online media.
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Principal Duties and Responsibilities
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- Create, update, and maintain website graphics, banners, and textual content
- Design and update company advertising materials
- Design content for tradeshow displays and promotional items
- Create video and flash presentations for website and social media
- Utilize and update social media websites
- Other duties as assigned
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Knowledge/Experience/Skills
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- Ability to work independently
- Demonstrated attention to detail is required
- Excellent organization, communication, and computer skills are required.
- Intermediate computer skills required - familiarity with the following
- Photoshop / Graphic Editing
- Internet Proficiency Required
- Training is on-site and set to the pace and capability of the candidate
- Internship: Enrolled in a College or University working towards an applicable degree
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Part-Time / Internship Positions:
Part-Time position required minimum of 20 hours per week, during standard workday, Monday through Friday. Starting hourly wage range is $10.00 to $13.00 per hour and is commensurate with background, qualifications, and experience.
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To Apply
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Please Apply Online:
Graphic Designer (Secure Site )
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Web Application Developer - Internship Positions Available
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Artisan Scientific is seeking candidates to fill full-time and internship openings for the Web Application Developer position
and join our cutting-edge and highly-technical team in a goal-oriented, challenging, and intellectual atmosphere.
The Web Application Developer assists our systems team in short-term and long-term
projects developing applications to support our internal business processes. This
position offers exposure to online business systems and processes, exploring creative problem
solving through programming. Our Web Application Developers work with a variety of online systems:
- E-Commerce / Online Store
- Inventory Management Systems
- Customer Relations Management
- Order Processing Systems
For our Web Application Developer internship positions, work is broken down into easily manageable projects and students work both independently
and alongside our experienced staff to solve real-world problems in a working, online environment.
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Knowledge/Experience/Skills
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- Experience creating web applications required
- Knowledge of HTML and Javascript is required
- Knowledge of ASP.NET or LAMP (Linux / Apache / MySQL / PHP), jQuery is recommended
- Excellent organization, communication, and advanced computer skills are required
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Internship Positions:
Position is Temporary, Part-Time, 15-30 hours per week, standard workday, Monday
through Friday. Hourly wage: $9.00-$12.00, commensurate with experience.
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To Apply
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Please Apply Online:
Web Application Developer Application (Full-Time and Internship) (Secure Site )
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Attention Employment Agencies
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Thank you for your interest in Artisan Scientific. At this time we are not accepting
unsolicited resumes from outside agencies. All unsolicited resumes sent to Artisan
Scientific will be considered our property. For future recruiting services consideration,
please send your information to careers@artisan-scientific.com with "Recruiting" in
the subject header. We appreciate your cooperation.
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